Home Services Speaking My Work Interests Contact  

Get what you need to know, when you need it. Newsletters tailored to your needs are here...




(Global Thought
Leadership Award)

Business Process Management Thought Leader Noted industry expert in Business Process Management, my work focuse on developing the critical insights on methods and technology needed to help achieve process excellence.

Director - International Process and Performance Institute

The Institute is a nonprofit corporation dedicated to helping people learn advanced techniques in process improvement. As a Director of the International Process and Performance Institute (IPAPI) I am helping to lead the way in the improvement approach on process for personal, organizational and customer success. To achieve that I have worked with the rest of the Institute's team to develop the IPAPI CEM Method™ (the de facto standard for delivering sustainable business process optimization and improvement), the theory and practice behind the 21st Century Value Chain, the Process Innovation Landscape, and the Certified Process Professional Program.

BPM Deep Dive
(reqs. registration)

Interview...



BPM Value Webinar
(reqs. registration)