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Contributing Author (BPM) - Technologies for Government Transformation: ERP Systems and Beyond Technologies on Amazon.com
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This book provides a comprehensive examination of the benefits, challenges, and key success factors related to the implementation of a broad range of enterprise technologies in the public sector. Applications examined include ERP and its components as well as software that extends Enterprise Resource Planning (ERP)-such as Constituent Relationship Management (CRM), maintenance management, utility billing, and data warehousing/business intelligence. With 25 chapters written by leading researchers, public sector practitioners, and consultants, this book presents thought-provoking articles and case studies that are a must-read for those seeking to achieve a whole-scale transformation of public management.
Technologies for Government Transformation: ERP Systems and Beyond has been awarded the 2006 Award for Most Effective Education by the Government Research Association and named to the Top Ten Books for Public CIOs by Public CIO Magazine.
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Technologies for Government Transformation acknowledged as one of the Top Ten Books for Public CIOs by Public CIO Magazine, an imprint of Government Technology Magazine.
Government Technology Magazine provides information technology (IT) case studies, applications, news and best practices for state, city and county government.
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Technologies for Government Transformation wins 2006 Award for Most Effective Education from Governmental Research Association.
The Governmental Research Association was established in 1914 and is the national organization of individuals professionally engaged in governmental research. The purpose of the Association is to encourage individuals and organizations to engage in governmental research in the general interest.
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