Business Success and how Zara used Customer Value to Dominate high street fashion retail
Reference here...
Enterprise Applications: Persona-based BPM - Filling in the "Missing Links" in Process Management
Reference here...
The Insider's Guide to BPM Excerpt
Reference here...
Improving Your Business Process Management Strategy: Chapter Download - The Insider's Guide to BPM
Reference here... PDF version
BPM in Action, Peter Schooff - BPM and the iPhone: Talking Live With Global 360
Reference here... PDF version
Recognized BPM Expert's New Book Provides Simple Real-World Approach to Achieving BPM Success "Insider's Guide" Exposes Focus on People as Secret Ingredient
Reference here... PDF version
BPM Industry Veteran Terry Schurter Joins Global 360 as Director of Product Strategy
Reference here... PDF version
Business, Technology and Lifestyles
Reference here... <
BPM State of the Nation 2009
Reference here... PDF version
Four international leaders to speak at Business Process Excellence Summit
Reference here... PDF version
Application Infrastructure Thought Leader
Reference here... PDF version
CEO LIVE: America's Innovators and Entrepeneurs
Reference here... PDF version
BPM GROUP: Terry Schurter and Steve Towers receive awards; Terry Schurter receives the Global Thought Leadership Award
Reference here... PDF version
Terry Schurter – Raising the Bar on Organisational Business Excellence
Reference here... PDF version
The Safest Way to SOA? BPM
Reference here... PDF version
High on the Radar Screen
Reference here... PDF version
2006 Analysis & Predictions - Business Process Management
Reference here... PDF version
POA or SOA? : Terry Schurter, chief analyst with BPMG.org,offers some interesting food for thought in a recent piece at BPM Today. He leaves us to wonder what will ultimately become the dominantconcept in our hierarchy ofinvestment priorities. Will it be "service" or"process"? It’s anybody’s guess at this point. Why?
Reference here... PDF version
Quality Software & Analysis: Go With the Flow
Reference here... PDF version
Q&A: A pivotal year for BPM - Terry Schurter, an expert on business process management, is lead analyst for the Business Process Management Group, a global BPM community. He believes IT will make great strides this year helping implement BPM in the enterprise.
Reference here... PDF version
Press Work: Releases and Clippings (D1.3) - Year 2005-2006
IST-FP6-004308 "Web Services And Semantics" (WS2) Project
Reference here... PDF version
BPM: What is really the business process? BPM prominent thinker Terry Schurter explains the concepts of business processes and subprocesses and put them in the context of Business Process Management
Reference here... PDF version
BPM View: What Do We Really Know? Do we really know how people are engaging with
our processes and business rules? A recent trip through several US airports
made the author think about this...
Reference here... PDF version
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SharePoint Unleashed - Irvine, CA
3 November, 2009
SharePoint - The 21st Century Process Platform!

Gartner Business Process Management Summit - Orlando
5 - 7 October, 2009
7 Steps to Process Mastery

Business Process Excellence Summit - Dubai
31 May - 4 June, 2009
Opening Keynote
Event Chairman
Chairman's Opening Address: From Bust to Boom - Why now is the time to strive for Business Process Excellence

Business Process Management Fall Summit 2008 - Las Vegas
October 27 - 30, 2008
Keynote Speaker
Creating and Delivering Customer Satisfaction in the 21st Century

Financial Services Technology Summit 2008 - New York
CXO Event
June 3 -5, 2008
Speaker

Gartner Business Process Management Summit 2007
San Diego, CA
Speaker
February 26 - 28, 2007

Eller College of Management, University of Arizona
Speaker
Enterprise Architecture in the 21st Century
Aug 31, 2007

3rd Annual BP Innovation Conference
Vlerick Management School, Belgium
Keynote Speaker
Oct 11-12, 2007

Telecoms Business Process Management
Barcelona, Spain
Speaker
Oct 18-20, 2007

Financial Services Technology Summit 2007 - Europe
CXO Event
October 15 -17, 2007
Speaker
Business Process Excellence Exchange
London, England
Keynote Speaker
October 23-24, 2007
Performance Management Expo
Las Vegas, USA
Speaker
October 29-31, 2007

CRM Excellence 2007
Arlington, VA
Keynote Speaker
July 9 - 10, 2007

Process 2007
London, UK
Keynote Speaker
The Customer is the Key
2006

Acclerate SOA Adoption - Unlock its Value
NYC Times Square, NY
Speaker
BPM and SOA: Managing the Business
2006

Expert Speakers Forum
Normal, Il
Speaker
Business Process Management
2006

Process 2006
London, UK
Speaker
The BPM Lifecycle
2006
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